Wow Them- Plan the Understated

We in church are big picture people. We like to consider issues of mission and outreach over little, seemingly in-signification things. However, those little things are what people notice the most. Friendly greeters, stocked tissue paper, hand sanitatizer, and competent nursery workers all work together in the big picture of people knowing Christ loves them and wants the best for them. Here is the story of Chch-Fil-A, a company who set out to make the little things a priority. These little things help their guests know they are welcomed and appreciated, and that is why many of them come back.